DP Trade S.A. (hereinafter “DP Trade”) takes your privacy concerns very seriously.

In compliance with the General Data Protection Regulation (hereinafter “GDPR”, EU Reg. n. 679/2016), this website safeguards and respect the privacy of visitors and users, making any reasonable and proportionate effort not to breach any right of the users.

This Privacy Policy applies to the personal information we collect on (hereinafter the “Site”).

This Site does not feature advertising, does not use data for the purpose of advertising, but uses third party services for the purpose to enhance the use of the Site. The third parties may collect the user data and use them for personalized advertising purposes to other websites. We will make any effort to safeguard the privacy of the users and minimize the collection of personal data.

This Privacy Policy describes the types of personal information we obtain, how we use the information, with whom we share it, and the choices you can make about our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.


Information that we collect and how we use it

The collection of the data is made on a consensual basis. You may choose to provide personal information, such as your name, e –mail, telephone number and other contact details throug the “Contact Us” section in our Site. The information may be provided by you for the following purposes, and will be used by us accordingly.

In particular, you may provide us with your information for the following purposes:

- We need to perform a contract with you

- You have given us permission to do so

- The processing is in our legitimate interests and it’s not overridden by your rights

- To comply with the law

You will have the right to revoke the consensus at any time, simply writing an e-mail to the following address


Request an estimation or perform a business contact

You may contact us by filling in information on our “Contact Us” section and submitting the completed phone. We require that you provide your name, company name, phone number, state, email address, and business type. We use this information to respond to your inquiry. This information, along with business and trade references, establish your account and confirm that your organization is a legitimate business with an appropriate business purpose for accessing the products and services we offer. We may contact you to provide announcements about products and services, newsletters, surveys, to respond to your inquiries and, in these instances, we may use the information you provide to contact you about your requests.


E-mail newsletters

You may sign up to receive our newsletter by e-mail, containing information about our services or business opportunities, as well as related news. When you sign up, we request your e-mail address, that will feed a dedicated database for the sole purpose to deliver the newsletter. You will have the possibility to unsubscribe from the newsletter at any time, writing an e-mail to the following address


Other Website Features

Automatic collection of information

During your use of the Site, the following information may be automatically collected and stored in the log file of the Site host server:

  • Internet Protocol address (IP);
  • Type of Browser
  • Metrics of the device used to connect at the website;
  • Internet Service Provider name (ISP);
  • Time and date of the Site Use;
  • Web pages that you visited before or after connecting to the Site (i.e. referral page);
  • The number of clicks.

This information is used only for statistics or analysis, exclusively in an aggregate form, and is not cross-referenced to any other data.

On our Site, we use third-party web analytics services, such as Google Analytics. The service providers that administer those services may use cookies and web beacons to help us analyze how users use the Site. The information collected by the cookies and web beacons (including your IP address) are disclosed to the service providers, who use the information to evaluate your use of the Site. To learn how to opt out of Google Analytics, visit:

We use information collected online through cookies, web beacons and other automated means for purposes such as customizing our visitors’ visits to the Site and understanding the manner in which our visitors browse the Site. We also use this information to help diagnose technical and service problems, administer the Site, identify visitors to the Site, and gather demographic information about our visitors. We use clickstream data to determine how much time visitors spend on web pages of the Site, how visitors navigate through the Site, and how we may tailor the Site to better meet the needs of our visitors.


“Do Not Track” Signals

Your browser settings may allow you to transmit a “Do Not Track” signal to websites and online services you visit. Like many other websites and online services, we do not currently process or respond to “Do Not Track” signals from your browser or other mechanisms that enable choice. Please note that while we may not process or respond to “Do Not Track” signals, we do not permit third parties to collect your personally identifiable information (PII) over time and across third-party websites or online services.


Place where information are processed and retention period

The information collected through the Site are processed in the premises of DP Trade  SA, Via Cantonale 19, 6900 Lugano, Switzerland, which is located within the European Free Trade Association and acts in compliance with the GDPR.

The information is stored for the period of time that is strictly necessary to perform the aforementioned activities, following which the data will be erased or anonymized, unless further purposes for their storage exists. The data (IP Address) for IT safety purposes are stored for 90 days


Transfer of information to third parties

The information you provide through the use of this Site will not be transferred to third parties, unless it is so required by public authorities in accordance with the applicable Law; or is required in connection with a specific service requested by the User; or for security purposes.


Transfer of data outside the EEA

This Site may transfer some of the information collected with services located outside the European Economic Area, in particular with Google and Microsoft (Linkedin) through the Google Analytics and Linkedin Pixel service. The transfer is authorised in accordance with the Decision n. 1250/2016 (Privacy Shield – you can click on the link). The aforementioned companies ensure their compliance with the aforementioned Decision and regulatory framework (Privacy Shield).


How We Protect Personal Information

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.


Links to Other Websites

This Site may provide links to other sites. These websites may be operated by companies other than DP Trade. Linked websites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not operated by us, any use of those websites, or the privacy practices of those websites.


Updates to Our Online Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post the updated version on this page, and indicate at the top of the notice when it was most recently updated.


Your rights

Under the data protection legal framework, you have rights as an individual in relation to the personal data we hold about you. These rights include:

  • The right to object to direct marketing – your preferences, including in relation to direct marketing, can be found in your account;
  • The right to access the personal data that we process about you;
  • The right to request the deletion of your personal data;
  • The right to request the rectification of your personal data
  • Filing a complaint: If you are not satisfied with how DP Trade process your personal data, you have the right to make a complaint to a data protection regulator. A list of National Data Protection Authorities can be found here:


How to Contact Us

If you have any questions or comments about this Privacy Policy or if you would like us to update information we have about you or your preferences, please contact us as indicated above.